Vinted Users Share Anger About Size Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options after backlash from users.
